Solve Staffing Issues, Reduce Operating Costs
Virtual Front Desk:
Solving your Front Office Challenges
Eliminate the need for on-site receptionists or enable remote work with a solution that removes geographical barriers in staffing, streamlines visitor sign-ins, and centralizes reception operations for seamless, cost-effective front desk management.
Our virtual stations and visitor sign-in platform addresses front-office challenges by removing the need for an on-site receptionist or supporting remote work capabilities.
Resolves staffing shortages by eliminating geographical barriers in recruitment. Reduce operating costs by utilizing virtual assistants providing the same face-to-face experience for your patients.
Optimize public service interactions with a digital reception or customer service hub solution designed to efficiently manage foot traffic and diverse inquiries.
The most comprehensive set of features tailored for manufacturing companies with specific needs.
Deliver a seamless experience for tenants and visitors by automating reception services and managing shared resources effortlessly.
Elevate guest experience with a virtual reception platform that ensures smooth check-ins, concierge assistance, and multi-site management.
Major retail chains often face staff shortages. Bridge the gap by hiring retired professionals or customer service agents to provide help through video calls.
With budget constraints, government agencies are constantly seeking ways to enhance efficiency and improve service delivery.
Greet visitors before granting them access to your building with an outdoor station for a secure and professional first point of contact.
Meet Virtual Front Desk:
Experience the Future of Front Desk Operations
Step into a smarter, more efficient way to welcome visitors. Virtual Front Desk replaces outdated reception desks with a fully digital, customizable experience — powered by video, phone, SMS, and email.
Virtual Front Desk:
A powerful and intuitive solution
Our user-friendly application provides all the tools your organization needs to efficiently manage its reception area or customer service hub.
The Most Complete Visitor Management App
Virtual Front Desk offers SMS, email, video, and phone call notifications, combined with a comprehensive visitor sign-in system and up to seven customizable button actions, delivering the ultimate all-in-one front office solution.
Your Station Your Branding
Upload your logo and background, adjust text, fonts, and colors to create station screens that perfectly reflect your brand identity. Fully customizable, with no limits but your creativity.
Microsoft Partner
A name you can trust
Leverage Microsoft; Azure-Powered Virtual Front Desk is an Official Microsoft Partner. Subscribe Directly or Integrate with Your Microsoft 365 for Seamless Billing.
Full MS Teams integration
Our Virtual Front Desk station fully integrates with MS Teams, enabling it to send video calls directly into the Teams platform.
This integration ensures a smoother, more integrated experience for all users, bridging the gap between our virtual reception and your everyday communication tool.
More Possibilities:
Empower Your Receptionists with Remote Work Flexibility
Empower your receptionists to work from home, a central hub, or the back office with unmatched flexibility. Enhance efficiency by sending video and phone call notifications directly to the intended recipient, bypassing the need for a receptionist. With a single click, you can also trigger SMS and email notifications, eliminating the need for anyone to answer a call.
Live Streaming:
Monitor Arrivals in Real Time
Turn your Virtual Front Desk station into a live lobby camera so you can instantly spot when someone enters, recognize visitors, and step in proactively.
View 4 locations at once in a single dashboard, or scroll through up to 12 live feeds to cover every entry point across your organization.
Visitor Management:
Streamline Your Front Desk Operations
Streamline your front desk operations with features like PDF signing and display, QR code sharing and instant document uploads. Manage visitor information seamlessly and ensure a smooth, professional experience for every guest.
- Sign PDFs
- Display PDFs
- Display QR Codes
Express Sign-In:
Welcome Visitors in Seconds.
Move visitors through your front door faster with fewer bottlenecks and less back-and-forth. Pre-register guests ahead of time, then let them check in on arrival instantly via QR code or four digit code.
Badge &
Document Printing
Print visitor badges at the end of a sign-in form and send documents to a printer during video calls with customers. Both badge and document printing can be managed from the same station.
Virtual Front Desk Scanner:
Capture & Upload Documents with Ease
Allow visitors to securely scan and upload documents using their own smartphones no hardware required. During a live call, a QR code is generated for easy access. Visitors can take photos or upload files directly from their device, with real-time previews shown to the host. All submitted documents are saved in the call history for future reference.
Virtual Front Desk:
Own Stripe Integration. Effortless Remote Payments.
Transform virtual visits into instant transactions with our Stripe POS integration. Receptionists can send invoices and payment requests directly to a station during a live call, and clients simply tap and pay on the terminal. Invoices and receipts are delivered automatically by email, while every transaction is securely logged in your Virtual Front Desk dashboard.
Mobile Application:
Take visitor calls on the go — phone or video, anytime.
Take visitor callsTake visitor calls on your iPhone, iPad, or Android device — by phone or video, anytime, anywhere. Stay connected, wherever you are. on your iPhone, iPad, or Android device — by phone or video, anytime, anywhere. Stay connected, wherever you are.
iFrame Support:
Integrate whatever you want
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Why Choose
Virtual Front Desk
Our application transforms front desk management with the most comprehensive virtual reception software available.
With over 1 million video calls made to date and clients across five continents, Virtual Front Desk is the trusted solution for organizations and businesses worldwide.
"We have been using VFD for our medical clinic for many months now. Our patients love it and having our receptionist in a remote location saves us the square footage requirements for our clinic which is expensive real estate. VFD is also a scalable solution. We plan to roll this out to multiple locations. Elegant solution with great support!"
“It's a great app to staff our reception from a distance. Since the pandemic, we are doing more online meetings, so less clients are coming to our office. We didn’t really know what to do with our reception. This is a simple solution to a real problem since we are often in the shop in the back. It's nice not to worry about customers waiting at the reception.”
“We love this product! It has increased productivity and reduced cost dramatically. I would recommend this product to EVERYONE who must conduct business face to face without having to be face to face."
Platform Features: Your all-in-one visitor management application
Our ever-evolving array of functionalities arms receptionists with the essential tools needed for peak performance, mirroring the efficacy of an on-site front desk presence.
Video, Phone Calls, Emails, & SMS Notifications
MS Teams Integration
Get calls on iPhone/iPad or Android Devices
Print Documents & Badges with Selfie
Own Stripe POS Integration
Express Visitor Sign-in at the station or via QR code
Live Camera Streaming. Monitor arrivals in real time
Virtual Scanner
Multilingual Stations & Dashboard
Closed Captions (with MS Teams integration)
iFrame Support, display any URL
Monitor & Call your Stations
Employee Directory, Company List, Departments
Save IDs & Screenshots
Display PDF or Share any Documents with QR Codes
Web Based; iPads, Windows, Android compatible
Collect data such as Emails, Names & Sign Documents
Full History Reporting
Share Screen
Fully Customisable Stations
HIPAA compliant
GDPR Compliant
Clock in / out for receptionist / Timesheet
Transform Your Front Office Operations: A New Era Begins!
Our intuitive self-service setup gets your first station up and running in no time!