Retail Support: Connect Customers with Expert Help
More possibilities for
Retail
Improve customer service with real-time video assistance. Connect shoppers with experts, fill staffing gaps, save on operating cost and enhance in-store experiences.
Customer Assistance
Connect customers with experts via video calls for product inquiries, troubleshooting, and personalized support.
Hire a Retired Plumber
Provide expert advice remotely, semi-retired professionals will appreciate the opportunity to assist your customers from the comfort of their homes.
Fully Customisable Stations
Upload your logo and background, adjust text, fonts, and colors to create station screens that perfectly reflect your brand identity.
Print Documents
Product details, pricing or store location, send documents to a printer during video calls with customers.
Solve Staffing Issue
No longer restricted by location, hire top customer service experts from anywhere in the world.
Smart In-Store Search
Display PDFs, QR codes or iFrames, allowing customers to browse categories, search for products, and receive instant location guidance.
All Platform Features:
More ways Virtual Front Desk can help you run your retail
Our ever-evolving array of functionalities arms receptionists with the essential tools needed for peak performance, mirroring the efficacy of an on-site front desk presence.
Video, Phone Calls, Emails, & SMS Notifications
MS Teams Integration
Print Documents & Badges with Selfie
Multilingual Stations & Dashboard
iFrame Support, display any URL
Monitor & Call your Stations
Employee Directory, Company List, Departments
Save IDs & Screenshots
Display PDF or Share any Documents with QR Codes
Web Based; iPads, Windows, Android compatible
Collect data such as Emails, Names & Sign Documents
Full History Reporting
Share Screen
Fully Customisable Stations
HIPPA compliant
GDPR Compliant
Enhance Retail Service with Virtual Assistance
Improve customer experience, and streamline support. Our intuitive self-service setup gets your first station up and running in no time!
Solution by Industry. Discover How Virtual Front Desk Can Help
Explore how Virtual Front Desk can streamline your operations with tailored solutions for various industries, enhancing efficiency and customer experience.
