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Privacy Policy

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10526274 Canada Inc built the Virtual Front Desk app as a commercial application. This service is provided by 10526274 Canada Inc and is intended for use as is.

This page is designed to inform website visitors about our policies regarding the collection, use, and disclosure of Personal Information for anyone choosing to use our Service.

By choosing to use our Service, you agree to the collection and use of information in accordance with this policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at Virtual Front Desk unless otherwise defined in this Privacy Policy.

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Information Collection and Use

For an enhanced experience while using our Service, we may require you to provide us with certain personally identifiable information. The information we request will be retained by us and used as described in this privacy policy. The app uses third-party services that may collect information used to identify you during login. The identification document and selfie required by the app during the check-in procedure are only accessible and seen by the host welcoming the guest.

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Log Data

We want to inform you that whenever you use our Service, in the event of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

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Cookies

Cookies are files with a small amount of data commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and to know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

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Data Subject Rights

You have the right to access, correct, delete, and restrict the processing of your personal data. If you wish to exercise any of these rights, please contact us using the information provided below.

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Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

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Consent and Opt-Out

By using our Service, you consent to the collection and use of your personal information as described in this Privacy Policy. You have the right to withdraw your consent at any time. To opt-out of data collection, please contact us using the information provided below.

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Service Providers

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related tasks; or

  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

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Security

We value your trust in providing us with your Personal Information, and we strive to use commercially acceptable means of protecting it. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

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International Data Transfers

If we transfer your personal information to countries outside your jurisdiction, we will take appropriate measures to ensure that your data is adequately protected in accordance with this Privacy Policy and applicable laws.

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Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case that we discover a child under 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so we can take necessary actions.

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Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

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Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@virtualfrontdesk.com

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