Find the perfect pricing plan for you
- 1 User
- SMS text notifications
- Email Notifications
- Visitor sign in
- Everything in Essential +
- $0.07 per video call
- $7 per users, 5 included
- $7 per group
- Video calls
- Phone calls
- MS Teams integration
- Station Status / call back
- QR Codes / PDF display
- Customization / Branding
- Send PDF to screen live
- Everything in Professional +
- Unlimited video calls
- Unlimited Users
- Unlimited Groups
- Call Queues
- Remove our logo
- Print badge or Documents*
- 1 User
- SMS text notifications
- Email Notifications
- Visitor sign in
- Everything in Essential +
- $0.07 per video call
- $7 per users, 5 included
- $7 per group
- Video calls
- Phone calls
- MS Teams integration
- Station status / call back
- QR Codes / PDF display
- Customization / branding
- Send PDF to screen live
- Everything in Professional +
- Unlimited video calls
- Unlimited users
- Unlimited groups
- Monitoring / live streaming
- Call queues
- Azure Employee Directory
- Remove our logo
- Print badge or documents
- Clock in / out for employee
- Digital scanner
- Stripe payment terminal
Our Clients:
Trusted by high-performing teams worldwide
Virtual Front Desk trusted by businesses and organizations across industries
Los Angeles Metro
Los Angeles Metro uses Virtual Front Desk to connect riders with live customer service in one tap, improving accessibility and support without adding on-site staff.
City of Tampa
City of Tampa uses Virtual Front Desk to show PDFs and a department directory, helping visitors find information fast and reach the right staff.
Government of Canada
Government of Canada uses Virtual Front Desk to provide secure, contactless customer service and lobby monitoring within correctional facilities.
Ricoh
Ricoh uses Virtual Front Desk as a Teams-connected employee directory, letting visitors quickly reach staff via video for efficient, professional assistance.
EmergeOrtho
EmergeOrtho centralized front-desk operations across multiple clinics using a super-receptionist model and face-to-face video service.
Ports America
Ports America uses Virtual Front Desk for secure visitor sign-in and badge printing, improving tracking, security, and flow at busy port terminals.
City of Palo Alto
City of Palo Alto offers residents direct access to municipal services through video calls, improving civic access without expanding physical service desks.
Allstate
Allstate uses Virtual Front Desk with a Teams directory and NDA signing at check-in, ensuring compliance and smooth visitor communication.
Siemens
Siemens replaced traditional reception with a Teams-integrated directory, digital sign-in, and badge printing for a consistent global visitor experience.
Levi's
Levi’s uses Virtual Front Desk as an employee directory so visitors can quickly call the right person and keep meetings running smoothly.
Grant Thornton
Grant Thornton uses Virtual Front Desk with SMS and email alerts to notify employees of arrivals, ensuring quick handoffs without a staffed desk.
University of Kentucky
University of Kentucky uses QR codes, PDFs, and video notifications to guide visitors and help staff respond without a traditional reception desk.
iRent
iRent runs fully automated 24/7 rentals with video help, digital ID scanning, card payments, and e-signing, delivering service at a fraction of counter costs.
MasterCraft
MasterCraft Boats uses Virtual Front Desk to securely manage visitors, print badges automatically, and connect guests to employees through a built-in directory.
CCM Hockey
CCM Hockey uses pre-registration and QR express sign-in with an employee directory, reducing wait times and improving visitor security.
SpacePlus
SpacePlus uses Virtual Front Desk for service, directories, on-screen info, and payments, helping sites run smoothly despite staffing shortages.
FAQ:
Frequently Asked Questions
Every new account automatically starts with a 30-day free trial for the Enterprise plan. The trial begins after you add your credit card details in the billing section. If you don’t make any changes, your subscription will automatically start at the end of the trial period. If you downgrade to the Professional or Essential plan during the trial, your subscription will begin immediately.
Yes, Virtual Front Desk operates on a monthly subscription basis. You can cancel anytime through the billing section. While your account will remain open, no further charges will occur after cancellation.
The annual plan functions as a non-refundable prepaid credit, offering significant savings:
- Add $500 or more to your account and receive a 20% bonus.
- Add $1,000 or more and receive a 25% bonus.
This credit can be applied to any plan. Once the credit is used up, regular monthly charges will resume. You can add more credit at any time in the billing section.
We charge per active station. Here’s a breakdown of the pricing:
- Enterprise Plan:
$109 per month per active station, all-inclusive.
For example, three stations would cost $327 per month. - Professional Plan (Pay-As-You-Go):
$49 per active station per month, plus:- $0.07 per video call
- $7 per additional user (beyond the first five)
- $7 per group per month
- Essential Plan:
A flat monthly fee of $29 per active station, regardless of usage.
Get Started Today with Virtual Front Desk
Our self-service setup makes it easy to launch your first station in no time!