Retail Support: Connect Customers with Expert Help
More possibilities for
Retail
Improve customer service with real-time video assistance. Connect shoppers with experts, fill staffing gaps, save on operating cost and enhance in-store experiences.
Customer Assistance
Connect customers with experts via video calls for product inquiries, troubleshooting, and personalized support.
Hire a Retired Plumber
Provide expert advice remotely, semi-retired professionals will appreciate the opportunity to assist your customers from the comfort of their homes.
Fully Customisable Stations
Upload your logo and background, adjust text, fonts, and colors to create station screens that perfectly reflect your brand identity.
Print Documents
Product details, pricing or store location, send documents to a printer during video calls with customers.
Solve Staffing Issue
No longer restricted by location, hire top customer service experts from anywhere in the world.
Smart In-Store Search
Display PDFs, QR codes or iFrames, allowing customers to browse categories, search for products, and receive instant location guidance.
Top Features For Modern Front Desks Operations
Explore the core Virtual Front Desk features for visitor sign-in, reception communication, mobile response, live monitoring, and multi-location front-desk management.
Send video and call alerts straight to the right person, no physical receptionist needed.
Route reception calls and workflows into Microsoft Teams so staff can respond through tools they already use.
Take front-desk video and phone calls on mobile devices so your team can respond from anywhere.
Print visitor badges after sign-in and send documents to a printer during video calls.
Send invoices and payment requests during a live call, and visitors simply tap to pay at the station.
Let visitors sign in at the station or speed up arrival with pre-registration and QR-based check-in.
View arrivals live across stations and locations so teams can respond faster and manage front-desk activity.
Let visitors securely scan and upload documents from their smartphone without extra scanner hardware.
Let visitors securely scan and upload documents from their smartphone without extra scanner hardware.
Enhance Retail Service with Virtual Assistance
Improve customer experience, and streamline support. Our intuitive self-service setup gets your first station up and running in no time!
Solution by Industry. Discover How Virtual Front Desk Can Help
Explore how Virtual Front Desk can streamline your operations with tailored solutions for various industries, enhancing efficiency and customer experience.
